New Thick Flat Bottom Track - OO
We have discovered an issue with some of the jigs that we had made to enable us to produce the new thick track in OO, EM and P4. Unfortunately the problem did not show up whilst testing the jigs prior to starting production. It has therefore been necessary to temporarily remove the flat bottom track from sale whilst the jigs are amended slightly. This is likely to take a couple of weeks. We apologise for this inconvenience.
UK Customers - we no longer offer the option of having rail or track cut in half. The savings achieved by being able to send to the customer with Royal Mail rather than with a Courier used to be considerable. However the difference in price is no longer as significant following two prices increases imposed upon us by Royal Mail during the last 12 months. It is very time consuming for our staff who are often struggling to get orders out each day by the deadlines imposed by Royal Mail and our Couriers, and this just adds to that pressure meaning that in some case other orders are delayed as a result. In the circumstances we have therefore decided to withdraw this service.
Outside of the UK - we are prepared to still off this service to customers outside of the UK as the savings can still be considerable when sent by the postal service rather than a courier. We no longer list cut rail or track as separate products. If you are ordering from outside of the UK and require these items to be cut in half, please ask for this service in the 'Comments Box' situated on the 'Checkout Page'.