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About to Email C&L? Please read this first!


There will be no one to look at emails from midday on Friday 28th April until further notice, as the current C&L staff are unfortunately being made redundant, and Pete is unavailable for the first few weeks of May. Phil Reid (the new owner) will then take over answering emails from a date to be announced around the middle of May. He hopes to open for buiness and be able to start taking orders in early June.

Policy on answering emails

We try to keep on top of emails but it is becoming increasingly difficult as the numbers received continue to grow. Please bear in mind that messages relating to matters other than those directly related to orders that have already been placed, may not be looked at for up to a week.

Show Weekends - PLEASE NOTE - Where we are due to attend a show please note that there will be no one around to look at emails after 10am on the Thursday prior to the show until 9am on the following Tuesday. 

Please check the Product Availability Page if your messages concerns this subject.

For more information on our products please refer to the Knowledge Centre before sending emails

We are very sorry but we are not able to answer or give advice on 'general' modelling issues. Please refer to one of the Model Railway Forums.

Shop Opening Hours - callers are welcome between 9am and 4pm Monday to Friday.

Please note: We are closed on Friday's that precede a Model Railway Exhibition, to allow us to travel and set up.

Please phone first to ensure that Pete will be available at the unit if you need to discuss technical issues. or ask for advice on our product range.


Contact Us

Our Location

C & L Finescale Track Building Systems Ltd
125 Reaver House
12 East Street
KT17 1HX
01372 748 490

VAT ID: GB 267812478
Registered company number: 10746899

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VAT ID: GB 267812478   Registered company number: 10746899