Possible Reduction in level of Service
Pete leaves work at midday on Wednesday 29th in order to attend the Battle of the Somme Memorial Service in France on Friday 1st July. He is then out of the office until Monday 11th July, whilst he takes another break to try and improve his chronic back pain.
Jenny starts leave on Tuesday 12th July and is on child care duties until the beginning of September, apart from coming into work on Mondays.
Luke has been called for Jury Service on a case lasting 7 weeks (not the 10 days that we were promised). He will therefore not be at work until the beginning of August. This was unknown when Pete and Jenny booked their holidays.
Jenny will therefore be working alone in dealing with orders and emails from 30th June until 8th July and Pete will be on his own dealing with the same from 12th July until Luke gets back in August.
All of this is likely to mean a reduction in the level of service that we can offer. The other members of staff will do what they can to help, but they are already fully occupied in their normal roles of track making, chemical production and bookkeeping etc.
The effects are likely to be that orders may take a few extra days to be prepared and sent out. Items that need to be ordered in from the likes of Peco and Gaugemaster could well take longer. For emails relating to anything other than actual orders that have been placed, there will be a significant delay in receiving a reply.
We apologise for this reduction, but the length of Luke's jury service has completely thrown our staffing arrangements, as he was originally needed for two weeks in June. There would then have always been two staff to deal with orders over the summer holiday period, which is manageable. Unfortunately we have been forced to reduce to just one person, as a result of a Judge rejecting our request to move Luke to a shorter case, as originally promised. The result is that we are likely to struggle to provide our normal level of service during this period. Please bear with us.
C&L trackwork on the 'Old Mills' layout, constructed by the Wolverhampton MRC
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